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HEAP 2009-2010

The Low-Income Home Energy Assistance Program (HEAP) is a federally funded program that assists eligible households in meeting their home energy needs. The program will open on Nov. 2, 2009. Applications will be taken at all local departments of social services. For information on where to apply, call 1-800-342-3009.

You must also live in an eligible housing situation. This generally means that you must either pay directly for heating costs or must pay rent that includes heating costs. If you live in subsidized housing, you must pay heating costs separately from your rent. Individual applicants must be U.S. citizens or qualified aliens.

PULP Files Comments on HEAP Plan for 2010-2011 - 02-17-2010

PULP Winter Extra - 11-05-2009

OTDA - HEAP Website - For additional information about the program -
11-02-2009

Income Guidelines for HEAP

Emergency HEAP Guidelines

How to Apply for HEAP
Low-income New Yorkers may apply for the Home Energy Assistance Program (HEAP), by mail, in person at your local social services office, over the phone, or over the internet.

    By Mail
    You may apply for HEAP by mail if you received a HEAP benefit during the 2008-09 HEAP season and reside in the same county that your application was filed last year or if you are age 60 or older. Applications may be downloaded from the HEAP application page.

    In Person
    You may apply for HEAP in person at the local social services office in the county in which you reside on or after November 2, 2009. View contact information and address of the local social services office in your county.

    If you are 60 years of age or older you may also be able to apply at your local office for the aging.

    By Telephone
    Applicants that have applied and been found eligible for a Regular benefit for in the 2009-10 HEAP season may apply for a heat or heat related Emergency benefit over the telephone. Temporary Assistance and Food Stamp recipients may apply for a heat or heat related Emergency benefit over the telephone by contacting their case worker or the local social services office in the county of residence on or after November 2, 2009.

    Online
    You may apply for HEAP online if your household resides in Allegany, Broome, Chenango, Clinton, Greene, Herkimer, Jefferson, Livingston, Madison, Montgomery, Steuben, Warren or
    Washington, received a HEAP benefit during the 2008 - 2009 season, and continues to reside in the same county. You may apply for HEAP online on or after November 2, 2009.

What do I have to bring?

  • A current fuel and/or utility bill or receipt which document a direct vendor relationship for energy based upon actual usage billing or;
  • a statement from your landlord that your heat and/or utilities are included in your rent
  • Proof of income for the previous 4 weeks
  • Unemployment insurance benefits book
  • Bank book, interest or dividend statements
  • Copies of Social Security or pension checks or direct deposit statements
  • Business statements for the previous 3 months if you are self employed

You may also need to bring one of the following for each person in your household

  • Birth or marriage certificates
  • School or baptismal records
  • Social Security Cards
  • Driver’s license

CONTACTS

To find out the location of your nearest HEAP office, contact your local Department of Social Services